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Technical Training Instructor

Everything we do starts with people.

Our human-centric focus is what makes us different from all other car companies, and it’s at the heart of everything we create. If you want to join us in our mission to make people’s lives less complicated, we offer you a chance to grow together with talented people who want to make a true difference.

 

Job Summary:

  • Educate Volvo retailer technicians in the diagnosis and repair of Volvo cars in order to improve customer satisfaction and fixed-right-first-time-in-time scores (FRFTIT)

 

Primary Responsibilities:

  • Follow Volvo policy to deliver quality training through effective instructor and classroom preparation
  • Maintain the daily operation of your assigned training facility including equipment and cars
  • Schedule technical training sessions according to retailer training requests
  • Support the improvement of current or the creation of new web-based or instructor-led training courses
  • Work together with other technical trainers on common group activities, such as competitions, conferences and Train-the-Trainer events

 

Key Competencies/Abilities:

  • Associate Degree in Automotive Technology or minimum of 5 years’ experience as a Volvo Master Technician
  • Strong Microsoft (Excel, Outlook, PowerPoint etc.) skills with the ability to learn additional software programs
  • All 8 ASE (Automotive Service Excellence) certifications, plus L1 (Advanced level specialist) and L3 Light Duty Hybrid/Electric Vehicle Specialist
  • Proficient in Volvo specific computer applications such as VIDA and TIE
  • Strong knowledge in advanced automotive diagnostics and hybrid vehicle systems
  • Strong verbal and written communication skills required
  • Extensive experience with adult learning technology including learning management systems
  • Good presentation skills
  • Leadership skills

 

 

 

 

Who are we?

Everything we do starts with people. Our purpose is to provide freedom to move, in a personal, sustainable and safe way. We are committed to simplifying our customers’ lives by offering better technology solutions that improve their impact on the world and bringing the most advanced mobility innovations to protect them, their loved ones and the people around them. 


Volvo Cars’ continued success is the result of a collaborative, diverse, and inclusive working environment. The people of Volvo Cars are committed to making a difference in our world. Today, we are one of the most well-known and respected car brands, with over 40,000 employees across the globe. We believe in bringing out the best in each other and harnessing the true power of people. At Volvo Cars your career is designed around your talents and aspirations so you can reach your full potential. Join us on a journey of a lifetime as we create safety, autonomous driving and electrification technologies of tomorrow.

Rockleigh, NJ, US

Job requisition ID:  25508


Nearest Major Market: New York City

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