Third Party Lead Manager

Looking for more than a job?

At Volvo Cars, a job with meaning goes beyond work. Here, you'll make an impact on millions of lives, including your own. Curious? We hope so.

What you'll do

Reporting to the Senior eCommerce Manager, you’ll oversee third-party vendor relationships to ensure performance, compliance, and alignment with business objectives. Your key responsibilities include:

• Negotiating contracts and managing vendor performance using KPIs.
• Resolving disputes efficiently to minimise disruption.
• Collaborating with procurement, logistics, and customer service teams to optimize services.
• Driving process improvements and mitigating risks.
• Supporting the delivery of strategic and annual plans.

What you'll bring

You’ll need a mix of technical expertise, strategic thinking, and interpersonal skills to succeed in this role.

Key requirements include:

• Vendor Management & Negotiation: Strong ability to manage and negotiate with third-party providers.
• eCommerce Expertise: Familiarity with platforms like Shopify, Magento, or WooCommerce, and knowledge of digital marketing strategies like SEO, email campaigns, and social media.
• Analytical Skills: Experience using data-driven insights to track vendor performance, optimize customer journeys, and enhance business results.
• Customer Experience Focus: Proven track record of identifying and resolving customer pain points.
• Technical Proficiency: Ability to use technology for automation and efficiency improvements.
• Compliance Knowledge: Strong understanding of regulations and risk management.
• Leadership Skills: Ability to lead teams, foster collaboration, and inspire continuous improvement.

Why Volvo Cars UK?

At Volvo Cars UK, we’re committed to creating an environment where you can thrive both professionally and personally. Our benefits include:

• Competitive Salaries: Regularly reviewed to reflect performance and market standards.
• Bonus Scheme: Rewarding outstanding contributions.
• Hybrid Working: Flexible arrangements that work for you.
• Generous Leave: 28 days holiday + bank holidays, with an option to buy 5 extra days.
• Work from Anywhere: Up to 15 days per year to support flexibility.
• Enhanced Parental Leave: 24 weeks for all employees.
• Pension Contributions: Matched contributions up to 5%.
• Wellbeing Benefits: Health Cash Plan, Life Assurance, and mental health support.
• Onsite Facilities: Subsidised restaurant, free refreshments, and EV charging points.
• Employee Discounts: Access to a wide range of lifestyle and shopping benefits.

Diversity and Inclusion

We believe in the power of diverse perspectives and an inclusive culture. At Volvo Cars, we celebrate your individuality and welcome you to be your authentic self. Together, we’re building a future shaped by innovation and respect for each other and the world we share.

About Volvo Cars

As one of the world’s most respected automotive brands, Volvo Cars employs over 40,000 people globally. We’re driven by a commitment to sustainability, innovation, and a culture that values your voice. When you join us, you become part of a team dedicated to making an impact on millions of lives.

Want to know more?

We’d love to hear from you! If you have questions or need further information, please contact leigh.craddock@volvocars.com