Head of New Car Sales

Job title: Head of New Car Sales

Looking for more than a job? 

A job with meaning is more than a job. Creating the kind of positive change, we’re planning will need the skills of the world’s most talented people. In this role, you’ll have the opportunity to affect your future and that of millions of others in ways you may never have thought possible. Curious? We hope so

What you’ll do

Reporting to the Commercial Operations Director, you will be creative in delivering the strategic direction for all New Car Sales including Ecommerce Trading activities whilst creating an environment that inspires a high-performance culture. Proactively driving the performance and initiatives across the sales funnel to identify and maximise opportunities for new car sales volume and revenue, directly responsible for retail orders.  With a growth mindset, you will provide stretch thinking and recommendations, challenging the status quo, through influence and consultation on tactical proposals including planning, offer, pricing and campaigns and improvements to the consumer journeys. This role is empowered to work with the EMT to deliver the strategic goals of the business.    

Your responsibilities will include:

• Driving change and create an environment that reduces costs and maximises profit 

• Use innovative and strategic thinking with local, regional and global product owners to deliver a great experience for customers and suppliers

• Balance the commercial requirements to deliver the New Car Sales plans

• Working closely with the Commercial Operations direction, outline and deliver VCUK’s New Car commercial strategy, both short and medium term

• Work closely with the wider Commercial and Consumer teams to deliver improvements to consumer experience 
• Lead, motivate and inspire a high performing team to deliver class leading business results. 
• Develop people’s potential through coaching, mentoring and guidance 
• Create an environment of delivery that drives results through a high performing team culture 
• Develop and maintain good relationships with stakeholders, EMG and all other internal departments across VCUK/VCFS 
• Forge a relationship of mutual trust and respect with the Retailer Network 
• Responsible for the day-to-day management of the Sales Team, Ecommerce Trading team and Commercial Reporting Function 
• Effectively lead strategy, execution, and optimisation of your business area to ensure sales delivers against the annual plan and budget
• Set high standards and performance goals aligned with the UK Executive Management Team objectives and leads others to achieve these goals
• Ensure that your business area is delivering on all strategic objectives set by Executive Management team 
• Foster a change environment and ensure direct reports are focused on implementing change that will deliver tangible business results / improvements  
• Continuous review of processing efficiency and control effectiveness, ensuring maximum efficiencies are delivered within an effective minimum control framework  
• Continually evaluate the effectiveness of the function and seeks to improve   
• Provide leading-edge products and services ensuring that VCUK retains its competitive edge as a premium service provider

What you’ll bring

The successful candidate will have:

• Held a senior Sales / Sales Operations role within the last 24 months responsible for delivering against volume and profit driven targets through an extensive team 

• Demonstrate driving organisational change to maximise efficiency and performance in the last 24 months 

• Experience of communicating and negotiating at the most senior levels 

• The ability to lead and work in a multi-skilled diverse team and have an agile attitude   

• You will need to thrive under pressure and display a resilient and positive outlook in what can be a highly pressurised environment 

• Purpose driven leader with a strong desire to deliver market leading solutions in the automotive sector

• Situational adaptability in an environment with shifting demands  

• A collaborative leader, with experience in building relationships
• Excellent communication skills 
• Excellent analytical and problem-solving skills 
• A detailed knowledge of the UK Automotive marketplace and its sales channel development  
• A close relationship with our Retailer network 
• Experience of Omnichannel sales within a premium or luxury segment 

Most of all, you share our values and can see everyone's potential. Your warm personality and eagerness to collaborate will be welcomed by all of us!

Benefits & Life at Volvo Car UK:

• Competitive salaries that are reviewed and benchmarked annually
• Discretionary, performance related bonus scheme that rewards you whilst you help us to achieve our goals
• Hybrid working in our agile, state of the art offices or from home when convenient for you and your family
• Everyday flexible working Monday-Friday, 7am-7pm depending on business needs
• 28 days holiday + bank holidays (4 fixed & 4 unfixed) + the opportunity to buy up to 5 additional days
• 15 days’ work from anywhere in the world policy
• 24 weeks enhanced and flexible parental leave for all employees regardless of gender up to a child’s 3rd birthday
• Matched pension contribution up to 5%
• Wellbeing benefits such as Health Cash Plan, Life Assurance, Private Medical Insurance with Vitality
• 2 paid volunteering / charity days per year
• Access to our preferential employee lease car scheme for you and your family
• Subsidised onsite restaurant plus free refreshments and snacks
• Onsite electrical charging for your Plug-In Hybrid Electric or Battery Electric vehicle.
• A set salary sacrifice spend limit, refreshed every tax year for you to choose from multiple services and products to suit your lifestyle whilst saving on tax and NI within our extensive flexible benefits platform
• Discounted shopping site with 100s of brands and online retailers

Diversify our future:

Volvo Cars is an equal opportunities employer. We are a company for people who care about other people and for the world we live in. We celebrate diversity and inclusion in the workplace and are committed to equality of opportunity for all employees and employment practices, including hiring, recruiting, and promotion. It’s what you do that counts and we are always looking to expand perspectives and voices to shape our future. With us, you can truly be yourself, embrace new opportunities, thrive and a make a difference. 

Want to know more? We hope so

We’d love to receive and review your application. If you Would like more information about the role and its responsibilities or simply to learn a bit more about the team, please reach out to Leigh Craddock – Talent Manager UK on leigh.craddock@volvocars.com

We are unable to accept applications via email or LinkedIn due to GDPR, so please apply online.

We reserve the right to close the job post early if we have found sufficient candidates for this vacancy.

Volvo Cars - Driving change together

Volvo Cars’ continued success is the result of a collaborative, diverse, and inclusive working environment. Today, we are one of the most well-known and respected car brands, with over 40,000 employees across the globe. At Volvo Cars, your career is designed around your talents and aspirations so you can reach your full potential.

For the right person, an inspiring, and creative workplace awaits. Did you know that every Volvo Cars employee worldwide has the right to our Family Bond, our new all-gender, paid parental leave policy? You’ll also enjoy a culture and benefits package that’s made us one of the world’s most awarded and progressive employers.

By 2025, we aim to sell 1.2 million cars annually, 50% of which will be electric vehicles and sold directly to customers through digital channels. Join us on the journey of a lifetime as we create the driving and electrification technologies of tomorrow