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ServiceNow Solution Architect - Enterprise Digital Foundation

Innovation starts with being curious.

At Volvo Cars, we believe that being curious and truly committed to understanding people is the key to future success. We are people who care about other people, working together to create new technologies and innovations for safe, sustainable and convenient mobility. Want to join us?


Volvo Cars is on an ambitious journey to redefine the customer experience related to car usage and ownership. Combining digital technologies and innovative services, we are committed to offering the most personal solutions in mobility. Volvo Cars is pushing the boundaries within electrification, design, safety leadership, and sustainability and we are on our way to our digital future in many different parts of our business. One success factor that we need, are new digital products that will help us deliver coherent user experiences. Our digital services will complement and enhance our vehicles, enable new business models, and increase the pace of innovation throughout the enterprise. We put our users first by thinking with a human-centric mindset.

What's in it for you?
At Enterprise digital foundation, we are responsible for the application portfolio and the different tools around this. We also promote modern DevOps ways of working by helping teams implement modern toolchains and coaching them in up-to-date software development practices. Our primary stakeholders are most of Volvo Cars, from finance to software developers. 

We are looking for a full-time Architect for the ServiceNow workflow experienced team. You will be supported by a tightly knit co-located agile team at Volvo Cars HQ in Gothenburg, Sweden. You will be a big part of the change journey that we started with ServiceNow and get to make decisions and help our experience  team to make ServiceNow the greatest experience at Volvo Cars. 

We work in a SAFe/Agile model where trust and a speak-up culture are important to us, and we hope that you feel the same way.  


What you'll do
You will make high-level design choices for our ServiceNow platform and help the product owners with their roadmap.  Help us create an implementation plan from business cases we receive from Service Now. You will also be a member of the architecture governance board and represent Service Now in the community of practice for architects. 

• You will create high-level design choices for the ServiceNow platform  
• You will help the product owners to be proactive in their work by highlighting technical debts and other areas we need to improve in ServiceNow 
• You will help Service Now to create business cases for different modules we need to acquire
• You will help the product owners to create implementation plans for modules 
• Help the organization to formalize ServiceNow processes, policies, and guidelines
• Help the development teams in different discussions around the platform to reach decisions 
• Drive the architecture governance board for ServiceNow
• Be on top of the ServiceNow roadmap 


Who are you?

We see you have five years as an Architect in the ServiceNow platform before, preferably from several organizations and global teams, and probably you have a certification. We notice you have experience taking responsibility for the architecture in the solution portfolio together with your architect colleagues and working on all layers of a solution or service stack, from the presentation layer down to the infrastructure layer.  You are capable to drive analysis and architecture in portfolio pre-studies and act as a Lead architect in prioritized initiatives. Last but not least, you are good at dealing with some legacy systems.


As a person, you have analytical skills, and you love to solve problems. You are good at communication, both when it comes to technical details as well as business needs. You have the ability to build relationships and networks. You act with a sense of ownership and work with the team in mind. You like multitasking and taking ownership. Being a team player with a positive mindset and a customer-oriented attitude is in your nature, and you know the various challenges. You must care for empowerment, inspiration and a “can do” attitude. 

The position is located in Gothenburg. 


We offer our employees excellent benefits such as:
• Plenty of leave to let you take time off for what's most important in life.
• At Volvo Car Group, all new parents with one year’s active permanent service now receive 24 weeks of parental leave, paid at 80 percent of their base pay. The policy is for everyone – whether you’re a designer or a plant operator, whether you work in Sweden, China, or the USA. Read more here: 
• Collective Agreement and ITP pensions.
• An annual allowance to spend on your health and wellbeing.


How to learn more and apply?
Does this sound like your next challenge? Welcome with your application by submitting your resume and cover letter no later than February 6th, 2023. Please note that due to GDPR, we can’t accept applications via email. 

For questions about the position, please contact Hiring Manager Jim Elfving at:

For questions regarding the recruitment process, please contact Recruiter Abigail Glez at: 


Who are we?

Everything we do starts with people. Our purpose is to provide freedom to move, in a personal, sustainable and safe way. We are committed to simplifying our customers’ lives by offering better technology solutions that improve their impact on the world and bringing the most advanced mobility innovations to protect them, their loved ones and the people around them. 

Volvo Cars’ continued success is the result of a collaborative, diverse, and inclusive working environment. The people of Volvo Cars are committed to making a difference in our world. Today, we are one of the most well-known and respected car brands, with over 40,000 employees across the globe. We believe in bringing out the best in each other and harnessing the true power of people. At Volvo Cars your career is designed around your talents and aspirations so you can reach your full potential. Join us on a journey of a lifetime as we create safety, autonomous driving and electrification technologies of tomorrow.




Gothenburg, SE

Job requisition ID:  62862

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