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Head of Service Integration - Car Service Business

Ready to inspire change?


Do you step forward when opportunity arises? What can you see that others don’t, in those around you? We’re on the lookout for inspirational managers who want to bring out the best in their people. If you can inspire a team and guide people towards growth, this is your chance. The world of mobility is changing. Come and make your mark. 

 

Let's introduce ourselves

At Volvo Cars, we shape the future of mobility. Our mission is to make life easier, better, and safer for everyone - working towards a better future. To achieve our company goals, the everyday purpose of the Car Service Business organization is to enable an effortless car usage and service experience. Our teams are dedicated to maximizing the car service experience for our customers globally. We work in close collaboration with our markets and retailers who share the same view, as well as our colleagues in Engineering who develop the car.  

What you'll do

As Head of Service Integration, you will lead the function responsible for leading the major cross-functional projects in Car Service Business. You will lead our most experienced project/task leaders, as well as our central architects. The members of the team are very highly skilled individuals, with extensive knowledge about the aftermarket, - but they also have vast experience in the development of both cars and service products. Your main objective will be to oversee the progress of committed development and promote readiness to launch according to long- & short-term business plans and the service strategy.
In this role, you will be collaborating with other leaders within Car Service Business but also other key stakeholders to balance priorities and optimize resource allocation across all product areas in the service business. 
You will be a member of the Service Portfolio leadership team and your work will also involve tight collaboration within all other areas of Car Service Business – as well as multiple units across Volvo Cars such as Engineering, Commercial Operations, Procurement and Logistics.

What you'll bring

  • Proven experience in project management and technical development with the ability to both develop and execute strategies effectively.
  • A passionate leader with the ability to coach skilled individuals and teams to achieve high-performance levels.
  • A leader known for building strong relationships, demonstrating exceptional emotional intelligence, and communicating clearly and persuasively.
  • A leader known for integrity and strategic foresight, who makes transparent and consistent decisions while prioritizing the organization's best interests.
  • Strong analytical and structured problem-solving skills.
  • A proven track record of successfully managing multiple product launches in fast-paced environments.

 

We see that you hold a Master's degree in Engineering and/or a Master's in Business and Economics (or equivalent experience) and that you have at least ten years of experience in program management positions within development organizations. 
Experience from aftermarket industries and previous exposure to the automotive industry is highly beneficial for this role.
 


Ready to Take the Next Step?


Please submit your application through our career page. Due to GDPR regulations, we’re unable to store or consider applications from other platforms. Make sure to submit your application in English.

If you have any questions about the recruitment process, you are welcome to reach out to Recruiter [[Pedram Yousefi]]  at [[pedram.yousefi@volvocars.com]]. For specific questions about the position, please reach out to Hiring Manager [[Per-Anders Johansson]] at [[per-anders.pkv.johansson@volvocars.com]].


Once your application is successfully submitted, you’ll receive a confirmation email. Applications are open until 22th of Dec-2024. We’re excited to get to know you! 

 


Volvo Cars – driving change together


Volvo Cars’ success is the result of a collaborative, diverse and inclusive working environment. Today, we’re one of the most well-known and respected car brands, with around 43,000 employees across the globe. At Volvo Cars, your career is designed around your skills and aspirations, so you can reach your fullest potential.

And it’s so exciting – we’re well on our way on our journey towards full electrification. We have five fully electric cars already on the market, and five more on the way. Our fully-electric and plug-in hybrid cars combined make up almost 50 per cent of our sales. So come and join us in shaping the future of mobility. There’s never been a more rewarding time to play your part in our inspiring and creative teams!

 

Gothenburg, SE, 40531

Job requisition ID:  75180

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