Head of Global Spare Parts - Car Service Business

Let's introduce ourselves

Volvo Cars and the entire Automotive industry is on a massive transformation journey on many levels. Electrification, connected vehicles and online business models is only examples of fundamental changes. This requires new capabilities both commercially and technically. 

The Global Spare Parts team in the Car Service Business organization is at the heart of the commercial aftermarket, working with many different stakeholders to secure a competitive assortment that drive bottom-line profitability and business leading customer satisfaction. 
Would you like to be a leader in an amazing organization serving one of the core business areas of Volvo Cars? Would you like to be able to transform how business is being done in the Automotive Aftermarket? Then the role Head Global Spare Parts will be a perfect fit for you. 

You will preferably be based on site in our office in Gothenburg, but localization on other main Volvo Cars sites in Europe can be accepted. 
 

What you'll do

You will be commercially responsible for the spare parts we sell in the aftermarket. It’s your task to maximize the impact of the spare parts assortment on both customer satisfaction and profitability for Volvo Cars. The responsibility span across the full value chain in the aftermarket. From upstream work with Engineering, Logistics and Purchasing to secure the right assortment and availability of parts. To setting the overall product strategy and downstream support to the markets with best practices and tools to increase parts penetration and sales. 
You will lead a team of senior employees with a vast experience within Volvo Car and also interact with senior stakeholder within the company as well as with our selected partners. 
In this role, you will be part of the Car Service Commercial Management Team. It’s expected, that you not only provide input on your own direct area of responsibility, but support to define the overall strategic direction for the Car Service Commercial organization. 
 

What you'll bring

We are looking for someone with a solid understanding of the complex commercial landscape in the Automotive aftermarket, including the role of our partners in the authorized network. 

You have a great financial and business understanding, previously worked in a commercial environment and are dedicated to creating hands on customer value in everything you do.  
In addition, we believe you have… 
 

• Proven leadership capabilities, preferably from a commercial setting
• Experience to drive strategic initiatives to senior stakeholders 
• Experience from working in a National Sales Company and/or commercial aftermarket is highly beneficial prerequisite
• Experience from working with spare parts assortment in functions like Purchasing, Logistics or Engineering are meritorious 
• Advanced verbal and written communication skills in English is a must. Any additional language is beneficial
• MBA/MSc degree

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On a personal level   
To be able to reach our goals and mission, we need to hire the best leaders who challenges the way we think and operate, who can bring out the best of the team and who provides a challenging and inspiring work environment.
You are a great collaborator and like working with others to reach common goals. On the same note, you use your great communication skills to explain complex business concepts in a simple manner. 
You also have an entrepreneurial mindset, a strong sense of delivery and a personal eagerness to accomplish results and getting things done, in time and with quality. You can set a clear direction for the team despite ever changing surroundings.