Assist & Support Intern

We are people who want to make a difference.

Everything we do starts with people. It’s what makes us different from all other car companies. If you share our belief in the power of people and our passion for human-centric innovation, you will thrive together with brilliant, like-minded colleagues who are committed to making a true difference?

Assist & Support Intern

Mahwah, NJ

What We Are Looking For

The Assist and Support team in our Mahwah Tech Hub is in search of an intern to work alongside our engineering team that will develop new technical processes, solutions, and ideas for our applications. At Volvo Cars, our Assist and Support team is an integral collaborator with our product, data, and global areas that support our customers and retailers.

A day in the life:

Support and work alongside the development of Salesforce products from increment all the way through deployment and beyond.

Investigate engineering issues by applying critical thinking, analytic skills, and work closely with the team to develop effective solutions.

Assist in the day-to-day administration of our Salesforce environment, Salesforce support, and work to find areas of continuous improvement and the reduction of technical debt.

Act as a liaison between product teams, developers, and engineers to demystify technical issues.

Support efforts to modernize our landscape from legacy systems (AIX, IBM) to cloud environments (Azure, AWS).

Foster knowledge retention by helping to create and maintain comprehensive documentation for systems, processes, and configurations.

What you bring to Volvo:

• Bachelor or masters degree in information technology, Computer Science, or a related field.
• Strong critical thinking and attention to detail.
• Effective communication and collaboration skills.
• Ability to work independently and as part of a team.
• Proactive mindset with a passion for continuous improvement and willingness to learn technical tools/programmatic languages.

What you can expect to lean:

Technical skillsets within platforms like Salesforce, Azure, and other enterprise applications

Confidence in tackling complex technical challenges independently, demonstrating your ability to analyze issues and implement effective solutions.

The ability to build relationships with cross-functional teams and experts within our organization.

Receive hands-on mentorship from your team to build your technical and functional skillsets in a professional environment.

You might also have:

• Experience with Salesforce development or administration
• Experience in computing languages (Salesforce Apex, JS, Python, Shell, etc.)

Who are we?

Everything we do starts with people. Our purpose is to provide freedom to move, in a personal, sustainable and safe way. We are committed to simplifying our customers’ lives by offering better technology solutions that improve their impact on the world and bringing the most advanced mobility innovations to protect them, their loved ones and the people around them. 

Volvo Cars’ continued success is the result of a collaborative, diverse, and inclusive working environment. The people of Volvo Cars are committed to making a difference in our world. Today, we are one of the most well-known and respected car brands, with over 40,000 employees across the globe. We believe in bringing out the best in each other and harnessing the true power of people. At Volvo Cars your career is designed around your talents and aspirations so you can reach your full potential. Join us on a journey of a lifetime as we create safety, autonomous driving and electrification technologies of tomorrow.