Regional Manager Financial Services - APeC

Be part of the change

Volvo Cars is in the midst of a transformation journey. We operate in a fast-changing industry and are growing globally. Our culture encourages continuous improvements, cross-functional and diverse collaboration as well as creativity and passion. People who make a difference are the fuel that has built one of the most recognizable brands in the world. We dare to be disruptive and creative, and we dare to say what others do not. Our creative strategy embraces this and encourages us to be bold and take risks. Fueled by our purpose, Freedom to Move, we are redefining the automotive industry and the consumer experience across all digital and physical touchpoints of our brand globally. To do this, we rely on the drive, commitment and expertise of people who want to make a change. We rely on people who care!

We are creating our own future. So are you. 
At Volvo Cars, we believe that being curious and truly committed to understanding people is the key to future success. We are people who care about other people, working together to create new products, services, and innovations. All of them serving our purpose: Freedom to move in a safe, sustainable & personal way. If you want to grow together with talented people who are creating a new automotive future, we have a job for you. 
 
Are you up for the challenge?

Background:

The automotive industry is changing. Apart from great vehicles, customers today expect omni-channel interactions, transparent pricing, flexible and personalized offerings, and in general a hassle-free ownership experience. From a financial services perspective, this means we need to re-define and future proof parts of our business setup such as, sales processes, offer portfolio, commercial policies, risk management, funding, etc., to meet customer demands and sustain a commercially viable business.

What you will do:

• Overall responsible for the Financial Services business for APEC region
• Ensure a good understanding of all financial products (loan, ballon loan, finance lease, operational lease, subscription etc.)
• Keep track of an up to date product description of all financial agreements, fill product and offer gaps where they exist
• Build and maintain relationships with strategic finance partners
• Implement regular monitoring of competitiveness of financial products – price/content – in the markets
• Follow-up of all contract terminations and renewals with finance partners and take appropriate actions as contract renewal, contracts changes or Partner change (RFQ’s)
• Secure legal, tax, accounting and treasury compliance of all contracts and/or business structures with finance partners
• Drive the short, mid and long term business planning and target setting process with the markets and support them in achieving their business performance targets (volume growth , penetration levels ,renewals, commission income)
• Together with the markets develop corrective actions when required to recover the market volumes, penetrations and commission income
• Identify, drive and coordinate new business development and volume/profit opportunity initiatives
• Take appropriate actions together with the NSC following the Dealer Satisfaction Surveys on Finance Partners
• Promote and organize best practice sharing between markets
• Generate cross-regional synergies by identifying & developing business partnerships spanning multiple markets
• Define how the financial service offers can be featured and integrated within the Direct-to-Consumer (DTC) business model which is being implemented across APEC markets
• Help develop new business channels where financial service capabilities are a key enabler: Subscription; Direct Fleet; Car Sharing; etc.
• Leverage financial services products to increase customer loyalty and retention sales
• Leverage financial services products to support the development of a successful Used Car business across APEC markets
• Work with owners for related Consumer Offers to identify opportunities where Financial Services can enhance existing customer offer: service plans; etc

Location:  Tokyo, Japan. Some travel required within APEC region.
*Local contract, Relocation services not provided.

What We Are Looking For: 
We are looking for someone who is flexible, analytical and has a problem-solving mindset.

• You appreciate learning and developing by performing your task and taking great personal responsibility for delivering results and contributing to growth. In this role, it is important to have strong business skills, and the ability to plan, coordinate and carry out work with many different stakeholders and present the information in a simple and concise way.
• You master communication in English and enjoy working in an international context.
• You are a collaborative team player who is ready to assist colleagues and National Sales Companies to grow their financial services business, and a passion for coaching and mentoring. You are a good communicator, motivated by building and maintaining relationships with internal stakeholders and external partners. You have a strong interest in building something new, not just maintaining existing processes.

You have a:

• Master’s degree/ Higher Education or equivalent
• Fluent in English, both written and spoken
• Strong affinity and desire to work in an international context, including the APEC region.
• 5-10 years of work experience in financial services
• Track record of driving Financial Services improvements and working with a Team that spans across multiple markets
• High degree of business acumen and understanding of automotive business
• You can manage multiple projects and assignments with a high degree of autonomy and accountability for results
• Excellent communication and interpersonal skills
• Ability to travel

How to apply:
Does this sound like your next challenge? Welcome with your application by submitting your CV no later than 19 October 2024.

Recruitment is handled by Senior Recruiter / Craig Schlebusch (craig.schlebusch@volvocars.com)

Who are we?
Everything we do starts with people. Our purpose is to provide freedom to move, in a personal, sustainable, and safe way. We are committed to simplifying our customers’ lives by offering better technology solutions that improve their impact on the world and bringing the most advanced mobility innovations to protect them, their loved ones, and the people around them. Volvo Cars’ continued success is the result of a collaborative, diverse, and inclusive working environment. The people of Volvo Cars are committed to making a difference in our world. Today, we are one of the most well-known and respected car brands, with over 40,000 employees across the globe. We believe in bringing out the best in each other and harnessing the true power of people. At Volvo Cars, your career is designed around your talents and aspirations so you can reach your full potential. Join us on a journey of a lifetime as we create safety, autonomous driving, and electrification technologies of tomorrow.
APEC Region

The APEC Region consists of the six NSC operations in Asia outside Greater China: Australia/New Zealand; India; Japan; Korea; Malaysia; and Thailand. The Region is an important part of Volvo Cars, driving profitable growth and taking the lead for digital transformation; business innovation; and electrification. The Region core office is based in Tokyo, though we also have regional teams working in KL and Shanghai