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Senior E-commerce Business Development Manager - Global Online Experience

Volvo Cars is on an ambitious journey to re-define the customer experience related to car usage and ownership. Combining digital technologies and innovative services, we are committed to offer the most personal solutions in mobility. While Volvo Cars is pushing the boundaries within electrification, design, safety leadership, sustainability and more – some of the most exciting action is happening in the area of online sales. 


We are building up Volvo Cars online sales capabilities and driving the shift towards direct consumer sales. Our aim is clear – to provide customers with modern, flexible and hassle-free ways to own a car, whether through a Care by Volvo subscription, lease, loan or cash. By that, shaping the future of the automotive industry.


What we offer

Global Online Experience is the division within Volvo Cars responsible for online sales. As of today, we are active with the all-inclusive car subscription Care by Volvo in Germany, Netherlands, Norway, United Kingdom, United States, and Sweden. We have also made it possible for consumers to buy our fully electric vehicles online. We are now looking to expand our online offerings and e-commerce capabilities further. Volvo Cars' ambitions and plans within E-commerce are high which puts great demand on building up capabilities and competence. We are therefore looking for Business Developer specialized in E-commerce to join our team.


What you’ll do

You will be part of the team driving the strategic work of deciding what to launch and in what markets. It includes expanding offers and capabilities in existing markets as well as figuring out what future markets to launch. You will do this by researching market potential, customer requirements, growth potential, online maturity, market regulations, and legal requirements as well as our internal capabilities.


You will also be driving the work of executing on the set direction and strategies. The position includes setting project scoping, perform gap analysis, and manage certain implementation projects and also defining success metrics, interpret datasets and propose actions.


Since customer experience and online solutions are such an integer part of the offer and how it is experienced you will be a key driver of setting requirements on the digital user journey for purchase.

Besides doing the strategic groundwork you will also be responsible for continuously developing the online offer with more tactical activities to deliver on commercial targets. You will do so in conjunction with our marketing team, our digital product team, and the local country managers. To succeed in this job, it is essential to collaborate with specialists from local markets, digital development, pricing, and many more.


As our scope and team are growing at a fast pace you will be expected to resume ownership over a domain and drive strategic and tactical business development within that.  


Who are you?

We are looking for positive people with a strong drive and passion for the transformative work we’ve set out to do. To thrive in this position, you have to enjoy solving complex problems and collaborating with others to reach results. You will have to challenge old truths, find new ways, and rally people around common deliverables. We are looking for people with high ambitions and leadership potential that find an entrepreneurial setting inspiring. 


To succeed, we believe that your background and skills include:

  • Minimum 5 years experience in consulting, business development, or e-commerce
  • Extensive experience of business development within e-commerce with tangible results  
  • Practical experience of agile working methods, digital development, and e-commerce or digital consumer services.
  • Previous leadership experience
  • M.Sc. in Business or Engineering and strong academic track record


You also need to be a strong relationship builder with the ability to work towards senior stakeholders with excellent communication skills in English and if you speak additional languages, we consider it merit. You have a good ability to plan, manage and execute work within complex topics and projects and we believe you to be bold, have integrity and always keep the customers top of mind.


Stockholm or Gothenburg

Contact & Application

Please apply via the link provided before the 19th of May. Applications and CVs will not be accepted via email. In this recruitment, we use qualifying questions and will therefore not require any cover letter. The recruitment process will comprise screening, interviews, cases, cognitive ability tests, and reference checks. If you have any questions regarding the position you are welcome to contact Fredric Ghatan (Head of Business Development – Global Online Experience) at fredric.ghatan@volvocars.com or senior recruiter Lisa Eldén elden.lisa@volvocars.com.


About Volvo Car Group

At Volvo Car Group, our vision is clear: "To be the world's most progressive and desired premium car brand" by simplifying people's lives. We have bold targets when it comes to innovation, sales and customer satisfaction and to make this happen, we need talented people onboard. People with passion, energy, business sense and the drive to innovate. People that want to create the next generation Volvo cars in a global, dynamic and respectful environment. We will support you to reach your full potential. Join us on this exciting journey into the future.


Stockholm, SE

Job requisition ID:  51212

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