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Strategy and Business Development Specialist

Want to innovate to make life simpler?

At Volvo Cars, we’re on a mission to make people’s lives less complicated. We never start with technology and try to squeeze people in around it – we always design our cars around people, and we innovate to provide safe, sustainable and convenient mobility. Want to join us?


Volvo Summary:

Volvo’s mission is to be the world’s most progressive and desired premium car company and to make people’s lives less complicated. Here at Volvo we are looking for individuals that want to be a part of this progressive change as well as be talented, committed and fun spirited when joining our globally diversified workforce. Employees at Volvo Car Inc. are the key component to our current and future success. We still continue to follow the initial core values instilled by our founders Assar Gabrielsson and Gustaf Larson (Gothenburg, Sweden Circa 1927). Everything we do here at Volvo starts with people in mind. We are looking for employees who are analytical, interpersonal, technical and teamwork driven to join the Volvo family and by providing our employees with a foundation for success we can help develop the latest and greatest innovations to the car manufacturing market.


Who We Are:

Volvo Cars USA Aftersales Business is a division of the Customer Service area. Our mission is to enable a hassle-free consumer experience and drive loyalty by delivering a personal, sustainable and safe service experience through high quality and cost efficient premium service operations. In support of this mission we are responsible for maximizing all Customer Service revenue channels, drive best in class service retention, optimize operational dealer processes, and ensure a digitized hassle-free consumer experience


We acknowledge the contribution each employee makes to our organization’s success and offer a wide range of opportunities to create a dynamic and inclusive work environment. There are professional development opportunities with furthering your education and training. We also encourage career advancement and have a strong focus on internal mobility. Furthermore, there are opportunities to work with an international community, high visibility to leadership, and even flexible working arrangements with open work spaces to inspire teams.


Job Summary:

The Strategy and Business Development Specialist reports to the Senior Manager, Business Strategy within the Customer Service business unit. This person is responsible for supporting the development and execution of the United States Customer Service Business Strategy. In addition, this role is responsible for managing all operational activities around Volvo Car USA’s tactical incentive program, leading the functional improvements of our dealer facing performance reporting tool and conducting rigorous (ad-hoc) analysis to support executive management decision making.


Primary Responsibilities:

  • Support the development and refinement of the department’s mid-term to long-term US strategy, incl. business strategy and strategic spare parts pricing frameworks
  • Support the creation of VCUSA’s annual business plan process incl. calculation of our annual revenue targets
  • Optimize VCUSA’s performance terms and manage the day-to-day operations of our dealer facing tactical incentive program
  • Support the creation and operational execution of our departmental performance reporting strategy
  • Design rigorous, fact based analysis using spreadsheets, database tools, statistical analysis and process mapping in order to support strategic decision making
  • Conduct analyses utilizing assumption testing and sensitivity analysis
  • Help craft critical corporate or partner-facing communication and presentations to deliver clear, compelling stories


Key Competencies/Abilities:

  • A Bachelor’s degree from a top tier university within a discipline requiring a strong analytical aptitude such as economics or engineering
  • One (1) to three (3) years of work experience within consulting, motor vehicle, or strategic planning
  • Outstanding analytical abilities
  • Experience with analytical modelling, statistical analysis, and optimization with ability to translate analyses into implications and the “so-what” for the business
  • Excellent communication skills-both written and verbal
  • Outstanding proficiency within Excel and Access, and PowerPoint
  • Demonstrated ability to work cross-functionally with range of people with different styles, backgrounds, and experiences and to drive these teams to action, even without formal authority
  • Courage to stand up for own perspective, even when it may not be the most common opinion


Who are we?

Volvo Cars is a company on a mission; to bring traditional car manufacturing into a connected, sustainable and smart future.

Since 1927, we have been a brand known for our commitment to safety, creating innovative cars that make life less complicated for our consumers. In 2010, we decided to transform our business, resulting in a totally new generation of cars and technologies, as well as steady growth and record sales. Today, we’re expanding our global footprint in Europe, China and the US, and we’re on the lookout for new talent.

We are constantly pushing our own skills and abilities to drive change in the automotive industry like never before. We are looking for innovative, committed people to join us in this endeavour and create safe, sustainable and connected cars. We believe in the power of people and will challenge and support you to reach your full potential. Join us and be part of Volvo Cars’ journey into the future.

Rockleigh, NJ, US

Job requisition ID:  25081

Nearest Major Market: New York City

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