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Senior Experience Researcher

Want to drive digital change in automotive?

At Volvo Cars, we are making bold digital visions come true. We aim to lead in the automotive world by creating a digital ecosystem built around making our customers' lives less complicated. Now we are looking for curious, creative people who want to change the world through innovative thinking.

 

Responsibilities

  • Work closely with product & design teams to identify research topics
  • Design studies to identity user needs, behavior and motivations
  • Generate insights that that drive innovate in new and existing products
  • Conduct research using a wide variety of qualitative and quantitative methods
  • Work cross-functionally with design, product management and engineering
  • Communicate results and illustrate suggestions in compelling and creative ways
     

Minimum Qualifications

  • BA/BS degree in marketing, or a human behavior related field (HCI, Psychology, Social Science, Information Science, etc.)
  • MA preferred
  • 5+ years experience in design and user research
  • Deep understanding of qualitative and user-centered design methods
  • General understanding of quantitative research methods
  • General understanding of statistical concepts including data analytics and how it compliments qualitative finding
  • Strong skills for interviewing customers and the ability to ask meaningful questions
  • Strong communication skills and the ability for compelling story-telling
  • Knowledge of service design principles is preferred

Who are we?

Volvo Cars is a company on a mission; to bring traditional car manufacturing into a connected, sustainable and smart future.

Since 1927, we have been a brand known for our commitment to safety, creating innovative cars that make life less complicated for our consumers. In 2010, we decided to transform our business, resulting in a totally new generation of cars and technologies, as well as steady growth and record sales. Today, we’re expanding our global footprint in Europe, China and the US, and we’re on the lookout for new talent.

We are constantly pushing our own skills and abilities to drive change in the automobile industry like never before. We are looking for innovative, committed people to join us in this endeavour and create safe, sustainable and connected cars. We believe in the power of people and will challenge and support you to reach your full potential. Join us and be part of Volvo Cars’ journey into the future.

Sunnyvale, CA, US

Job requisition ID:  19959


Nearest Major Market: San Jose
Nearest Secondary Market: Palo Alto

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