Lead UX Designer (Expert)

We're creating our own future. So are you.
At Volvo Cars, we have bold targets when it comes to innovation, sales and customer
experiences, and we’re developing new technologies to lead in safety, autonomous
driving and electrification. If you want to grow together with talented people who are
creating a new automotive future, we have a job for you.
Lead UX Designer for US mobile and Add-ons experiences
As a Lead UX Designer within the US UX team, you'll develop a deep understanding of
our customer needs and pain-points, serving as an expert for your product teams. You'll
use those insights to imagine creative solutions that solves customers needs in an
elegant way. Your primary responsibility will be focused on delivering end-to-end user
experiences, and you will create design artifacts such as user flows, wireframes, and
prototypes that balance design aesthetics with intuitive functionality.
This role is based in Mahwah, NJ where our US Sales office is based. You will support
the local product teams and act as a liaison to our global teams to ensure alignment and
cohesion to our global technical solutions and advocate for seamless user journeys.
You will work closely with user-researchers, fellow designers, product leads, engineers
and other experts to test critical assumptions, gathering valuable data and create
delightful experiences.
At Volvo cars we have many digital products and we work collaboratively across teams
to achieve cohesive experiences, but your core areas of focus will be on the Volvo Cars
mobile app and add-ons area. We are looking to sell more then just cars in the future,
enabling the sales of services, accessories and software. The sale and education
around these products spans our website, mobile experience, and the car itself.

Who you are:
You’ve been designing for 9+ years for a consumer-focused tech company, so you
understand what it takes to create elegant, consumer-oriented experiences.
You have experience and domain knowledge to know the ins and outs of working
with web in general and e-commerce in particular.
Experience with world class mobile or consumer facing digital experiences in
relevant industries - end to end.
You are a versatile designer who uses a full range of skills—product design,
interaction design, and visual design — to ensure you deliver magical experiences
to the customer.
Experience working hands-on with user research, both qualitative & quantitative.
You’re a strong communicator. Who can inspire teams towards action and empathy
for the user.
You are a strong collaborator, who can work with not only design partner, but many
other stakeholders, from marketing to engineering.
You have a people-focused design mentality. Constantly looking to hone your
design instinct through user feedback. Whether that’s hands-on user research or a
quantitative A/B test.
Show, don’t tell
Applicants must provide a portfolio of work as part of their application.
Location
Volvo Cars Mahwah, NJ USA