Lead Retail Engagement

Want to join us on our exciting journey?

Volvo Cars is on an exciting journey, redefining the automotive experience by innovating to make people’s lives less complicated. We offer you a once-in-a-lifetime chance to make an impact in a company with unique opportunities to grow and make a true difference.

Volvo Car USA Lead, Digital Retail Engagement    

What We Are Looking For:

The Lead, Digital Retail Engagement for the Americas Online Experience Team will be responsible for developing strong relationships with key stakeholders in the retail network to influence performance and support of various digital initiatives. You will work alongside the regions and operations team to support in the rollout of new features, retailer training, and consolidation of valuable insights from our retailer partners. They will play a key role in ensuring that we have a seamless omni-channel approach.

A day in the life:

• Assist in management of retailer website program.
• Work with retailers to overcome program objections by illustrating business opportunity.
• Work with retailers to set up strong processes for lead handling, delivery and follow up to ensure exceptional customer experience
• Partner with AOX operations and Digital Strategy Specialists to develop and continuously improve retailer toolkit’s, FAQ’s, and training material.
• Provide ongoing support for retailers and regional field teams as for all AOX items.

What will you bring to Volvo:

• Strong knowledge on core digital competencies
• Exceptional organizational skills and presentation skills.
• Strong communication skills – ability to transform complicated ideas into meaningful insights.
• Ability to collaborate well with multiple stakeholder groups, including regional field teams and national digital team.
• Can keep up with a fast-paced environment.

You might also have:

• Bachelor’s Degree or Higher
• 5+ years’ experience in Digital/training. Automotive Preferred
• Strong knowledge of retail processes and systems
• Excellent PowerPoint and presentation skills
• Some travel required

Who are we?

Everything we do starts with people. Our purpose is to provide freedom to move, in a personal, sustainable and safe way. We are committed to simplifying our customers’ lives by offering better technology solutions that improve their impact on the world and bringing the most advanced mobility innovations to protect them, their loved ones and the people around them. 

Volvo Cars’ continued success is the result of a collaborative, diverse, and inclusive working environment. The people of Volvo Cars are committed to making a difference in our world. Today, we are one of the most well-known and respected car brands, with over 40,000 employees across the globe. We believe in bringing out the best in each other and harnessing the true power of people. At Volvo Cars your career is designed around your talents and aspirations so you can reach your full potential. Join us on a journey of a lifetime as we create safety, autonomous driving and electrification technologies of tomorrow.