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Senior Director Sales Operations

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Job Posted Date: Feb 8, 2019

Location: Gothenburg, SE

Company: Volvo Car Corporation

Do you want to lead the change?

At Volvo Cars, we are always looking for world-class leaders who bring out the best in our people. If you want to be part of leading and inspiring our mission to change the automotive experience and make people’s lives less complicated, then we have the job for you.


Volvo Cars is a company on a mission; to bring traditional car manufacturing into a connected, sustainable and smart future.

Since 1927, we have been a brand known for our commitment to safety, creating innovative cars that make life less complicated for our consumers. In 2010, we decided to transform our business, resulting in a totally new generation of cars and technologies, as well as steady growth and record sales. Today, we’re expanding our global footprint in Europe, China and the US, and we’re on the lookout for new talent.

Our human-centric focus is what makes us different from all other car companies, and it’s at the heart of everything we create. We are constantly pushing our own skills and abilities to drive change in the automotive industry like never before. We are looking for innovative, curious and committed people to join us in this endeavour and create safe, sustainable and connected cars. We believe in the power of people and will challenge and support you to reach your full potential. Join us and be part of Volvo Cars’ journey into the future.



What we offer

At Volvo Car Sverige, you are part of a dedicated management team with the mission to develop Volvo’s strong position in Sweden. As a national sales company, we are responsible for marketing, sales and distribution of Volvo cars, accessories, spare parts and services on the Swedish market including 185 Volvo dealers and workshops. Here, you will work in a challenging business environment with excellent opportunities to grow as a professional. If you want to reach your personal goals together with other people, Volvo Car Sweden, is the place for you to prosper. Culture, change and collaboration is our corner stones.

The Sales Operations department is a part of Volvo Car Sverige AB. You will be a part of a high performing management team and you will report to Kristian Elvefors MD of Volvo Car Sverige AB.

We are looking for a dedicated and passionate Senior Director Sales Operations to join us and be part of Volvo Cars’ journey into the future. You have a passion for culture, leadership and change.

We value collaboration, results, commitment, change of desire and having fun together with a clear focus to continue being market leader in Sweden.



What you´ll do

As a Senior Director Sales Operations at Volvo Car Sweden you are responsible for our sales department including fleet sales, used cars, tactical volume planning as well as our regional managers within sales and customer service. Your daily work will be to drive sales and sales performance with our partners and dealers to secure the greatest customer journey in the automotive industry.

Your main responsibilities are:

  • Deliver on annual sales targets with profitable deliverables
  • Develop our dealers and partners to exceed long-term targets
  • Build a strong partnership with our partners securing our way forward, focusing on our customer journeys
  • Build a strong culture within the team as well as working agile, putting the customer in the front row
  • Monitor and embrace trends and changes within the overall retail business
  • Identify new opportunities and give input to the central team in in order to continuously improve and develop the products & our offers 
  • Monitor trends in the automotive industry, especially concerning individual mobility solutions, and secure early indicators of change in consumer behaviour



You and your skills

The position as Senior Director Sales operations requires that you have a high level of integrity, professionalism and excellent interpersonal skills. You possess a cross-functional mindset and a strong passion for people, customers, cars and how digitalization impacts the entire car business. We see that you are energetic and have a high innovative mind-set and excellent analytical skills. You are a strong relationship builder and hold outstanding communications skills.

Leading agile teams comes natural to you. You have the ability to lead through vision and clear objectives, while motivating and developing your team. Cooperation and convergence across borders is natural to you, and you develop strong relations with internal and external stakeholders. You are action oriented while maintaining a high level of empathy. You have the ability to convert strategic objectives into execution with leadership skills focusing on change and collaboration.


You should have the following background and experience:

  • University degree within a relevant field or equivalent experience
  • Experience from the Automotive Industry including knowledge of our brand, our customers and the customer journey
  • Minimum 5 years of documented deep knowledge and experience of the car and service business
  • 10 years in managerial position of which at least 3 years in management
  • Documented good and developmental leadership
  • Senior retail expertise from the FMCG sector is meritorious



Who are you?

You love to work in an environment focusing on building a great culture in a changing and dynamic operation. You are a team player putting co-operation and change in the front row. You take great pride in being accountable both for your direct area of expertise as well as the success of your team and its contribution to the overall success of Volvo Car Sverige. We believe that you dare to be bold in a thought through way with integrity and curiosity as guidelines. As a person, you are a big amount of curiosity combined with a strong interest in new technology and business models.



How to learn more and apply

Does this sound like your next challenge? Welcome with your application by submitting your resume and cover letter via the link below no later than 24th of February.

If you have any questions regarding the position, you are welcome to contact Kristian Elvefors, MD Volvo Cars Sweden.

For questions regarding the recruitment process, please contact Charlotte Silfversparre, Senior Recruiter at 

Please note that applications via email will not be accepted.



For questions to the union, please contact below:

Akademikerna  Marie Jansson         

Unionen            Gun-Britt Hartwig     

Ledarna            Rick Lyrebrant          





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