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Director Management System & Audits and Assessments

Want to join us on our exciting journey?
At Volvo Cars, we have bold targets when it comes to innovation, sales and customer experience, and we’re developing new technologies to lead in safety, autonomous driving and electrification. If you want to grow together with talented people who are creating a new automotive future, we have a job for you.

At Quality, you are part of a dedicated global team with the mission to drive and challenge the organization of Volvo Car Group to exceed customer expectations. To make this happen, we provide all parts of the company with knowledge and facts, tools, methods, processes and targets relating to quality and customer satisfaction.

Are you looking for a position where you can develop your leadership competencies, continuously experience interesting and creative challenges, and establishing and maintaining a network that includes people from all areas within the company including external partners, then this is the opportunity for you!


What do we offer
We are seeking a committed and passionate person who want to join us in driving the area of Management System & Audits/Assessments into the future. Developing cars and services around people, our customers, and create a positive consumer experience in every step is key. Our management system are here to support this, seamlessly integrated in our business, designed around the user, intuitively guiding us where needed.

Your main responsibility will be to lead the work with our management system. This includes developing the system into the future as well as evaluating the performance of it in different ways and both lead and support improvement activities to make our management system seamlessly integrated in our company giving us the benefits of a true management system. You will report to Senior Director Customer Satisfaction & Management System.

What you’ll do
You will be responsible for the development of our global management system and drive the implementation to ensure that it is seamlessly integrated in all our areas. This also includes securing fulfilment of relevant ISO standards. Leading our audits and assessments includes building a strong approach on company assessments to ensure that we have an optimal portfolio of methods to choose from that effectively evaluates our status and identifies the relevant gaps and improvement areas. A key part of your role will also be to initiate and drive the improvements needed.

Collaboration is key and you will work in close cooperation with all areas within Volvo Car Group.

You and your skills
You have several years of experience in management and team leadership roles / strategic and operational management skills. You are a strong leader with a clear customer focus. You are relations oriented and drive change and implementation through engagement. You have the ability to deliver in time with high quality, to plan and prioritize with a flexible mind-set and with high integrity.

You have a holistic view and your analytical skills are excellent. You handle Microsoft Office applications easily and you know how to present facts and results. As you are part of a management team, you are confident in your profession and transparent in your communication. You have integrity and create trust around you. You know how to influence others and how to handle complex information. You like to work independently as well as in teams.

You have knowledge and experience in management system, company assessments, quality and/or environmental standards and in operational development/change leadership. You have a university degree in a relevant area, example M.Sc. or equivalent in Engineering or Economics. We also see that you have fluent skills, both written and orally, in English and preferably Swedish.


How to learn more and apply
For questions about the position, please contact Sr. Director Customer Satisfaction & Management System, Ulrika Tysk Wrang, +46708212628 or Sr. Director Operational Development & Quality Åke Ljungdahl +46708206935. Regarding the recruitment process, please contact Recruitment consultant Katinka Haug Hornborg,

We want your application at the latest January 25, 2019. Please note that applications by email will not be accepted.
As we use our own channels for recruitment, we respectfully but strictly decline to be contacted for any offer of recruitment assistance from external companies.


Who are we?

Volvo Cars is a company on a mission; to bring traditional car manufacturing into a connected, sustainable and smart future.

Since 1927, we have been a brand known for our commitment to safety, creating innovative cars that make life less complicated for our consumers. In 2010, we decided to transform our business, resulting in a totally new generation of cars and technologies, as well as steady growth and record sales. Today, we’re expanding our global footprint in Europe, China and the US, and we’re on the lookout for new talent.

We are constantly pushing our own skills and abilities to drive change in the automobile industry like never before. We are looking for innovative, committed people to join us in this endeavour and create safe, sustainable and connected cars. We believe in the power of people and will challenge and support you to reach your full potential. Join us and be part of Volvo Cars’ journey into the future.

Gothenburg, SE

Job requisition ID:  20827

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