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Digital Application Operation Lead

We are people who want to make a difference.

Everything we do starts with people. It’s what makes us different from all other car companies. If you share our belief in the power of people and our passion for human-centric innovation, you will thrive together with brilliant, like-minded colleagues who are committed to making a true difference?

 

What you will do?

•    Responsible for providing application support across multiple Volvo applications 
•    Responsible for applying operation break fixes and other proactive maintenance activities to keep the services up and running.
•    Responsible for evaluating the Issues reported by internal users  to provide ongoing CR solutions
•    Responsible for owning a specific production problem and provide active coordination between various groups which including global team;
•    Build quality competence to corporate with global team together to manage global application performance in VCDC. 
•    Manage related vendor to provide qualified operation, CR management and performance for applications.
•    Responsible for the day-to-day system maintenance issues, including data response, daily problem solving, internal and external communication on IT issues, domain name management… etc. 
•    Proactively identify improvement areas including application and IT process, contribute to enhancement

 

Do you fit the profile?

•    At least 4 years’ experience in Application support working in a globally distributed team is preferred
•    Strong knowledge of application operation management methodology
•    Experience in documenting requirements, SoW and technical specifications.
•    Good experience with business incident analyses, issue management and vendor management; 
•    Must be able to work under pressure and work collaboratively and effectively with local and global teams.
•    Good verbal and written communication skills is preferred
•    Be familiar with Microsoft office formulas
•    BS degree in Engineering or equivalent in Computer Science or the equivalent in experience and evidence of exceptional ability
•    Bilingual with Mandarin and English.

 

 

Who are we?

Everything we do starts with people. Our purpose is to provide freedom to move, in a personal, sustainable and safe way. We are committed to simplifying our customers’ lives by offering better technology solutions that improve their impact on the world and bringing the most advanced mobility innovations to protect them, their loved ones and the people around them. 


Volvo Cars’ continued success is the result of a collaborative, diverse, and inclusive working environment. The people of Volvo Cars are committed to making a difference in our world. Today, we are one of the most well-known and respected car brands, with over 40,000 employees across the globe. We believe in bringing out the best in each other and harnessing the true power of people. At Volvo Cars your career is designed around your talents and aspirations so you can reach your full potential. Join us on a journey of a lifetime as we create safety, autonomous driving and electrification technologies of tomorrow.

CN

Job requisition ID:  52684

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