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Inbound Logistics Specialist - (Night Shift)

Job Summary:       

The purpose of the transport exceptions handling and dispatch role is to ensure inbound transportation execution to the plant happens as planned and when needed, act on all deviations in the transport flow. This function is crucial to manage the timely shipping and arrival of production material for plant on a daily basis.  This position is for afterhours and will be on call to support transportation activity for production.  Can and will include activity on weekends and holidays. This will be a afterhours support function for the SCC.


Principal Responsibilities:


  • Handling and management of transport deviations for all modes                       
  • Track and trace transports and initiate resolution
  • Inform stakeholders about transport deviations and agree and determine resolution
  • Develop KPI’s to monitor carrier and supplier actions
  • Organize crisis management when needed
  • Actively take part in Carrier Management process, led by Carrier Management
  • Manage deviations on transports connected to Transport Orders with status accepted (or higher) by carrier in Transport Management System.
  • Coordinate deviation reports, distribute information about all, report transport deviations to stakeholders and manage actions as agreed upon.
  • Analyze and resolve reported deviations, reported by stakeholders, suppliers and carriers, as needed initiate actions as agreed.
  • Coordinate expedites and handle with prioritization. Expedites should be upon request of stakeholders and managed by the exceptions team.
  • Responsible for sending out bids, selecting carriers and tendering loads to carriers based on stakeholders needs.
  • Manage critical parts list to ensure delivery and avoid delays
  • Manage Carrier performance for assigned carrier as input to Carrier Management forum. Actively take part in Carrier Management meetings to support carrier management in carrier improvements. Escalate carriers with recurring issues/performance. 
  • Manage supplier performance for assigned supplier as input into Carrier Management forum. Escalate suppliers with recurring issues/performance.
  • Coordinate Crisis management, bad weather conditions or other major situations might affect stakeholders to large extent.
  • Actively take part in operational implementation of new transport agreements and secure operational performance with carriers
  • If needed, escalation of deviations to person on duty for Expedite
  • Act as backup for the other roles in the Transport Operations team
  • Represent and drive Volvo US Operations interests within the competence area
  • Authorized to confirm speed-up or extra cost to carrier when approved by Supply Chain Coordinator. Limits TBD


Job Qualification:


  • Proven knowledge and experience of transportation handling, preferably from operational inbound logistics and/or freight forwarding processes and/or air freight
  • Knowledge of carriers operations and/or automotive logistics.
  • Dispatch experience preferred.
  • A bachelor’s degree in logistics, preferred.
  • Two years of experience in carrier/supplier/production facility expedite operations
  • Ability to quickly assess complex critical situations.
  • Proven abilities to perform well under pressure.
  • Service-minded & strong communication and coordination skills.
  • Ability to communicate and take action in case of unplanned situations
  • Must be able to work nights and weekends.

Charleston, SC, US

Job requisition ID:  20784

Nearest Major Market: Charleston South Carolina
Nearest Secondary Market: South Carolina

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