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Employee Lease Senior Specialist

Let's create change together.

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Volvo Summary:    

  • Volvo’s mission is to be the world’s most progressive and desired premium car company and to make people’s lives less complicated. Here at Volvo we are looking for individuals that want to be a part of this progressive change as well as be talented, committed and fun spirited when joining our globally diversified workforce. Employees at Volvo Car Inc. are the key component to our current and future success. We still continue to follow the initial core values instilled by our founders Assar Gabrielsson and Gustaf Larson (Gothenburg, Sweden Circa 1927). Everything we do here at Volvo starts with people in mind. We are looking for employees who are analytical, interpersonal, technical and teamwork driven to join the Volvo family and by providing our employees with a foundation for success we can help develop the latest and greatest innovations to the car manufacturing market.  

  

  

Job Summary:  

  • Responsible for the oversight of the Volvo Employee Lease Program (VELP), Test Car Program for employees at the Charleston, South Carolina location. This includes providing all South Carolina employees an exceptional customer experience. 

 

Primary Responsibilities:  

  • Manage the overall VELP and Test delivery and turn in process including tracking and replacement ordering 

  • Refine VELP and  Test car processes with an aim to further simplify and streamline the employee  interface 

  • Serve as primarily liaison with Enterprise Fleet Management and Insurance Company on the administration of the VELP program 

  • Coordinate with Commercial Sales and Sales Planning teams on the ordering and delivery of VELP and Test vehicles 

  • Timely response to employee or administrative inquiries submitted to VELP mailbox and coordinate test car inquires to sales planning 

  • Receive VELP and Test vehicle delivery information from sales planning and coordinate with employees 

  • Manage Pool loaner cars for VELP & Test Car repairs within the prescribed VCUS policies  

  • Administer new VELP and Used VELP tax/title/registration process and ensure timely turns of VELP vehicles to minimize tax exposure  

  •  Act as the main contact for all VELP communications, i.e. policy, program announcements 

  • Coordinate vehicle repairs with service shop to minimize down time 

  • Coordinate handling of SC manufacturer license plates for test and pool vehicles with Commercial Sales and Sale Planning 

  • Distribution of renewed registration and decals for South Carolina manufacturer license plates 

  • Manage all policies and procedures including enforcement as required with drivers.   

  

  

Key Competencies/Abilities:  

  • Detail oriented with excellent follow through  

  • College degree plus 5 years of supervisory experience 

  • Customer satisfaction driven 

  • Exceptional time management skills 

  • Employee/Team management skills providing clear direction and goal setting 

  • Proficient working knowledge of Microsoft Office Suite 

  • Familiarity with Division of Motor Vehicle processes 

  • Proficiency with VELP application, VISTA and E2E platform  

  • Ability to remain flexible and responsive to changing conditions. 

  • Ability to communicate clearly and professionally, both written and oral. 

  • Strong interpersonal skills. 

 

 

Who are we?

Volvo Cars is a company on a mission; to bring traditional car manufacturing into a connected, sustainable and smart future.

Since 1927, we have been a brand known for our commitment to safety, creating innovative cars that make life less complicated for our consumers. In 2010, we decided to transform our business, resulting in a totally new generation of cars and technologies, as well as steady growth and record sales. Today, we’re expanding our global footprint in Europe, China and the US, and we’re on the lookout for new talent.

We are constantly pushing our own skills and abilities to drive change in the automobile industry like never before. We are looking for innovative, committed people to join us in this endeavour and create safe, sustainable and connected cars. We believe in the power of people and will challenge and support you to reach your full potential. Join us and be part of Volvo Cars’ journey into the future.

Charleston, SC, US

Job requisition ID:  19331


Nearest Major Market: Charleston South Carolina
Nearest Secondary Market: South Carolina

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