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Business Controller, Warranty & Quality

Want to drive digital change in automotive?

At Volvo Cars, we are making bold digital visions come true. We aim to lead in the automotive world by creating a digital ecosystem built around making our customers' lives less complicated. Now we are looking for curious, creative people who want to change the world through innovative thinking.



The Business Controller, Warranty & Quality is responsible for the financial management and control of various warranty and quality budgets for the Americas. The role is based in the Charleston Area (SC) but reports into the Director and Business Controller of Sales USA, located in NJ. The role is part of the Warranty & Quality mgmt. team.


  • Responsible for the financial governance and monitoring of all aspects of Warranty and Quality operations throughout the Americas Region.
  • Responsible to forecast and track the performance of all warranty and extended warranty programs for Volvo Car USA, as well as all goodwill and after warranty assistance programs.
  • All budgeting for Americas Warranty and other Quality activities for fixed cost management (all departments and cost centers).
  • Key stakeholder for all internal and external financial audits (i.e. GAO, Deloitte…) as related to warranty and quality for Americas.
  • Support all Quality purchasing and requisitioning activities.
  • Support the entire Americas and Global with the development of business cases and strategies affecting Warranty and Quality operations within the Americas.
  • Facilitate all Labour Rate and parts mark-up request from retailers.
  • Responsible for performing reserve analysis on warranty provisions, as well as certified pre-owned cost provisions.
  • Analysis on buyback and trade assists.
  • Work closely with the headquarter and factory teams to understand the development of warranty assumptions by platform and carline



Competencies, experiences & skills:

  • Strong knowledge of financial analysis, forecasting and reporting supported by graduate degree in finance with 5+ years of related experience
  • Knowledge of the US automotive business and products. Specific knowledge of vehicle sales planning and automotive finance and leasing programs will be preferred.
  • Knowledge of forecasting tools and methodology and ability to manage complex excel models
  • Apply appropriate technical and analytical skills to systematically analyse issues and data and use this information to make appropriate business recommendations
  • Ability to meet stringent deadlines with accuracy and efficiency
  • Strong PC proficiency with high level of expertise in MS Excel and PowerPoint, experience with SAP will be preferred
  • Understanding of Automotive Warranty processes and routines.
  • Understanding of general and state warranty related laws.
  • General accounting awareness


Who are we?

Volvo Cars is a company on a mission; to bring traditional car manufacturing into a connected, sustainable and smart future.

Since 1927, we have been a brand known for our commitment to safety, creating innovative cars that make life less complicated for our consumers. In 2010, we decided to transform our business, resulting in a totally new generation of cars and technologies, as well as steady growth and record sales. Today, we’re expanding our global footprint in Europe, China and the US, and we’re on the lookout for new talent.

We are constantly pushing our own skills and abilities to drive change in the automobile industry like never before. We are looking for innovative, committed people to join us in this endeavour and create safe, sustainable and connected cars. We believe in the power of people and will challenge and support you to reach your full potential. Join us and be part of Volvo Cars’ journey into the future.

Charleston, SC, US

Job requisition ID:  18618

Nearest Major Market: Charleston South Carolina
Nearest Secondary Market: South Carolina

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